Frequently Asked Questions

cbajhi FAQ — Answers to all your questions right here

From opening an account to bKash deposits, claiming bonuses, cricket betting, and responsible gaming — find clear answers to the most frequently asked questions about cbajhi here.

cbajhi is committed to giving Bangladesh players the best online gaming experience. Below we have organized the most frequently asked questions about account registration, deposits and withdrawals, game rules, bonus promotions, and safe gaming into 5 thematic groups. If you cannot find your question, our 24/7 live chat support is always ready to help.

Account

Account and Registration

To open an account at cbajhi, you need an active mobile number, a unique username, and a strong password. Your full name and date of birth may also be required at the time of registration. Providing accurate information makes withdrawals and support services easier later on. Please note that cbajhi is only for those aged 21 and above.

No, each player may only open one cbajhi account. Creating a second account using the same mobile number, device, or payment method may result in both accounts being temporarily or permanently suspended and any accumulated balance being forfeited. Stay with one account to enjoy all bonus and promotion benefits.

Click the "Forgot Password?" option on the login page. Verify your identity using your registered mobile number or email and a verification code will be sent to you. Use the code to set a new password. If you have trouble, contact our 24/7 live chat or reach us at [email protected].

Yes, cbajhi is fully mobile-friendly. You can open cbajhi.cam in the browser of any Android or iOS smartphone and start playing right away. All games, deposits, withdrawals, and account management are available on mobile without downloading a separate app. Save the page to your home screen for an app-like experience.

Account verification ensures the security of your account and prevents unauthorized use. cbajhi follows SSL encryption and fair play principles. Once verification is complete, the withdrawal process becomes faster and bonus benefits are available without interruption.
Payment

Deposits and Withdrawals

cbajhi currently accepts deposits via bKash, Nagad, Rocket, and bank transfer. Mobile banking methods are the fastest — your balance is usually updated within a few minutes. Bank transfers may take a little longer. The minimum deposit amount for all methods is ৳300.

Deposits to cbajhi via bKash are generally instant — in most cases the amount is credited to your account within 1 to 5 minutes. There may be a slight delay on bank holidays or during network issues. If you have trouble with a deposit, contact live chat with your transaction reference number.

The minimum deposit at cbajhi across all methods is ৳300 and the minimum withdrawal is ৳800. The maximum deposit and withdrawal limits depend on your account's VIP level and the payment method used. Check the payment section of your account or contact support for details.

The standard processing time for withdrawals at cbajhi is 30 minutes to 3 hours. Withdrawals via bKash, Nagad, and Rocket are generally the fastest. Bank transfers may take a little longer. A slight delay on your first withdrawal due to the verification process is normal.

cbajhi does not charge any deposit or withdrawal fees on its end. However, your mobile banking service (bKash, Nagad, Rocket) or bank may apply their own charges — these are subject to the respective provider's own policies. Check your payment method's fee structure before making a transaction.

Yes, both deposits and withdrawals at cbajhi can be done through Nagad. You must use your registered Nagad number when withdrawing. The minimum withdrawal amount is ৳800. Double-check the number before submitting, as an incorrect number may cause the transaction to fail.
Gameplay

Games and Rules

cbajhi offers slot games, live casino, betting on cricket, football, and other sports, fishing games, and many more categories. Titles from top game providers like PG Soft, JILI, Pragmatic Play, and Spribe are available. From crash games like Aviator to popular slots like Fortune Tiger and Gates of Olympus — there is something for every type of player.

To bet on BPL or any other cricket tournament, log in to cbajhi and go to the cricket section. Choose your preferred match from the list of ongoing or upcoming matches. You can place bets on various markets including match winner, total runs, and top batsman. Set your bet amount and confirm. Always bet responsibly.

RTP or Return to Player is a theoretical percentage that indicates how much a game returns to players on average over the long term. For example, a 96% RTP means that for every ৳100 wagered, ৳96 is expected to be returned on average. However, this is an average across millions of spins — results in a single session can vary significantly. All games at cbajhi are powered by certified RNG.

Yes, the live casino section at cbajhi lets you play live blackjack, live roulette, live baccarat, and many more games with real dealers. Live tables from top providers like Evolution Gaming and Ezugi are available. Live games can also be enjoyed seamlessly from mobile.

cbajhi believes in fair play. All slots and online games use certified Random Number Generator (RNG) technology, which keeps every result completely independent and unbiased. Third-party auditors regularly verify this system. SSL encryption keeps all your data and transactions secure.
Bonus

Bonuses and Promotions

cbajhi offers a 150% welcome bonus on your first deposit, up to a maximum of ৳5,000. For example: deposit ৳1,000 and you get ৳1,500 in bonus — total balance ৳2,500. Or deposit ৳8,000 and you get the maximum bonus of ৳5,000 — total ৳13,000. The wagering requirement for this bonus is 10x — meaning you need to wager 10 times the bonus amount before you can withdraw.

A wagering requirement is a guideline for how many times you need to bet the bonus money before you can withdraw it. The wagering requirement for the welcome bonus at cbajhi is 10x. This means if you receive a ৳1,500 bonus, you need to complete ৳15,000 in bets. Once the wagering requirement is met, your winnings can be withdrawn directly.

The cbajhi VIP program has three levels — Bronze, Silver, and Gold. The weekly cashback is up to 0.3% at Bronze level, 0.5% at Silver, and 0.8% at Gold. Moving up to higher levels through regular play brings more cashback and special benefits. VIP players also receive priority support.

Generally, cbajhi bonuses can be used on slots and most casino games. However, some games or betting categories may be counted differently toward bonus wagering. Read the terms and conditions of the specific bonus or ask in live chat — the support team will explain in detail in Bengali.

Yes, cbajhi offers limited-time promotions on Eid, Pohela Boishakh, Victory Day, and other special occasions. To stay updated on these offers, regularly check the promotions section after logging in to cbajhi. Active players often receive personal offers as well.
Security

Security and Responsible Gaming

cbajhi uses SSL encryption technology to keep all personal and financial information secure. Your data is not shared with third parties. cbajhi operates with a commitment to fair play and a safe platform. Visit our privacy policy page for more details on our privacy practices.

cbajhi is only for those aged 21 and above. Age is verified at every registration. cbajhi follows a strict age verification policy to protect minors. If anyone attempts to violate this rule, their account will be permanently closed.

cbajhi treats responsible gaming as the highest priority. If you feel that playing is having a harmful impact on your financial or personal life, go to our responsible gaming page right away. There you will find information on self-exclusion, deposit limits, and professional support. The support team is available 24/7 to help you.

Self-exclusion is a measure that lets you voluntarily take a break from gaming for a set period. To use this feature at cbajhi, make a request via live chat or at [email protected]. During the set period your account will not be active and bonus offers will not be sent to you. It is an important tool for responsible gaming.

Yes, cbajhi offers the ability to set deposit limits as part of its responsible gaming tools. You can set daily, weekly, or monthly deposit limits. To set a limit, make a request through account settings or live chat. It is an effective way to keep your budget under control.

Yes, cbajhi's support team is ready to help in Bengali via live chat seven days a week, 24 hours a day. You can also contact us by email at [email protected]. Whether it is an account issue, a payment question, or responsible gaming support — the team responds quickly on any topic.

Still have questions? Contact support

Our Bengali-speaking support team is with you 24/7 — reach us via live chat or email.

Email: [email protected]  |  Always play responsibly  |  For ages 21 and above